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The Triton Difference

To remain relevant in today’s market, every business leader must focus on a unified customer experience. Customers demand fast resolutions, 24/7/365, no matter what communication channel they choose – mobile, online, in-store or telephone. This is why companies must be ready to respond to their customers needs. Triton’s commitment is to provide their global clients with cutting-edge technology and services to help transform each customer service interaction into a positive experience.

Services We Offer

Full-Service Customer Engagement Solutions Driving Tangible Results

CUSTOMER SERVICE

Your business relies on satisfied customers. Triton’s sales and customer care professionals are available 24/7/365 here in the U.S. to address customer service, customer retention, technical support, help desk services, account management, billing support, product returns/exchanges, surveys and more.

Omnichannel Communication Strategies

Everyone has their own way of connecting with a business. It’s up to you to make sure you are servicing to your customer’s chosen method of engagement. Triton offers several channels of outreach solutions including Live Agents, Interactive Voice Response (IVR), SMS/Text Messaging and Automated Messaging and more.

REVENUE GENERATION

You invested in the marketing and advertising programs to attract the right customers. Once on board, it’s time to maximize the customer lifetime value and experience with ongoing communication and support. Use Triton to reduce earnings leakage and yield lead generated sales.

LEAD GENERATION

Positive conversion from a prospect to a customer takes finesse and intelligence. Triton has years of experience to turn retail/online retail non-buyer, abandoned shopping cart consumer and a non-buyer lead from phone sales to buyers.

CUSTOMER ACQUISITION

When your direct response campaign leads a prospect to Triton, we are ready to turn that inbound sales lead into a customer. Experience, accountability, product/service knowledge and exceptional contact center support for B2B and B2C clients is how we represent your brand and your value proposition.

CUSTOMER RETENTION

Our team of customer retention specialists is trained to assess a situation and convert at-risk opportunities to wins. Look no further than Triton to problem-solve from cancel saves to customer win-back.

CONTACT US

Contact Triton Technologies Today or Call (800) 704-7538