BPO Services We Offer
Full-Service Customer Engagement Solutions Driving Tangible Results
Your business relies on satisfied customers. Triton’s sales and customer care professionals are available 24/7/365 here in the U.S. to address customer service, customer retention, technical support, help desk services, account management, billing support, product returns/exchanges, surveys and more.
Omnichannel Customer Support Strategy
Everyone has their own way of connecting with a business. Therefore, it’s critical to service your customers in their preferred engagement method. Triton offers several outreach channel solutions including Live Agents, Automated Messaging such as Interactive Voice Response (IVR), SMS/Text Messaging and provides support for email, social media and web chat.
When your direct response campaign leads a prospect to Triton, we are ready to turn that inbound sales lead into a customer. Experience, accountability, product/service knowledge and exceptional contact center support for B2B and B2C clients is how we represent your brand and your value proposition.