Business Process Outsourcing Services

Customer service is at the heart of your business. Triton’s business process outsourcing (BPO) services ensure that your clients have a positive customer support experience with every call, text, email, or online message.

Features of BPO Outsourcing

Generate leads and improve customer retention with reliable BPO outsourcing services

Business process outsourcing - customer service

CUSTOMER SERVICE

Your business needs satisfied customers.

With Triton as your BPO services provider, your customers will have round-the-clock access to top customer support professionals. 

We offer full-service outsourcing BPO services, including: 

Information technology support
Account management
Product returns
Inbound / Outbound Call Centers

Omnichannel Customer Support Strategy

Not all customers like to use the same method of communication. The more ways there are to reach out, the more customers you can please.

Triton’s business process outsourcing services & solutions deliver omnichannel customer support, including:

Phone
SMS/Text Messaging
Email
Social Media
Web Chat
Interactive Voice Response (IVR)

SMS / TEXT MESSAGING

Most people prefer texting over phone conversations. At Triton, we believe it is vital to interact with consumers using their preferred method.

When you choose Triton as your BPO outsourcing company, you get access to our TapnTxt™ solution.

This text-enabled process provides your customer service and sales platforms with a more direct link to consumers.

LEAD GENERATION

Transforming a prospect into a customer takes skill and years of experience. Luckily, Triton’s customer service experts can manage both.

We have years of proven experience turning non-buyers and abandoned shopping cart customers from leads to consumers.

CUSTOMER ACQUISITION

Attracting clients is one thing; converting them into customers is another.

Triton takes the necessary time to learn about your products, brand, and value proposition.

We can speak knowledgeably to prospects and seamlessly transform them into customers.

CUSTOMER RETENTION

New customers cost more than retaining existing ones. Once you obtain customers, you must work to retain them.

Triton’s specialists are trained to identify at-risk clients, assess their situations, and win them back.

CONTACT US

Contact Triton Technologies Today or Call 1-833-901-2454